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If a biometric option does not exist in your BIOS, then the fingerprint reader is always enabled. See all condition definitions – opens in a new window or tab. Learn More – opens in a new window or tab Returns: Depending on the model and the year it was purchased, HP hp elitebook w fingerprint sensor a number of access manager applications. You can see this post:

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HP Fingerprint Reader Software. Depending on the model and the year it was purchased, HP hp elitebook w fingerprint sensor a number of access manager applications. HP has published a security bulletin with patches for these issues and a list of impacted systems. The “driver only” package is installed and the system sees the device but Windows still claims there is no finger print reader attached.

Get the item you ordered or get your money back. I installed the fingerprint reader app and after rebooting to complete the installation process the screen just flickers with the cursed appearing with the loading but doesnt show the space to type the password. Europe, Middle East, Africa. See your browser’s documentation for specific instructions.

Hi Mahmood, my laptop and operating system is the same, but how can I download that driver? Click Starttype device in the search field, and then select Device Manager raeder the search results list. This page requires Javascript. If there is a Biometric entry, then Windows supports the device. HP is compiling your results. Right-click the device, and then select Properties.


If you choose to change the operating system, the default fingerprint reader drivers and programs provided by HP for your computer model might not be compatible, and the fingerprint reader will not work as a result. Support Forum Join the conversation! Solution and Diagnostic Data Collection. If the installed driver is the same version, right-click the device driver, and then select Update driver software to refresh the driver.

Elitebook w Fingerprint Sensor Problem / or May be Block – HP Support Community –

USA Shipping will be arranged within 1 business days. Next, see if Windows supports the fingerprint reader. Logon accounts contain user’s names and passwords for secure applications and web sites that you register with the access manager. Interest will be charged to your account from the purchase date if the balance is not paid in full within 6 months. Learn More – opens reaer a new window or tab Any international shipping is paid in part to Pitney Bowes Inc.

If you need to start over during the fingerprint registration process, right-click the highlighted finger on the screen, and then click Start Over.

The access manager software is designed to work on specific models and operating systems. Standard 30 days return for refund or exchange available. To isolate the issue please download and install the Validity Fingerprint Sensor Driver using below weblink and check the issue.


Contact the seller – opens in a eltebook window or tab and request a shipping method to your location. The fingerprint access manager software is listed.

Digital Persona fingeprrint software for 32 bit Vista and Windows 7. I don’t see my operating system. Use the table below to determine which access manager software was available at the time the computer was purchased.

HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

When searching for drivers and software, you must use the specific product number of your computer. Please install the HP ProtectTools Security Manager and try to configure the finger on the Notebook using the below steps and ellitebook the issue. HP Download and Install Assistant makes it easy to download and install your software.

See terms – opens in a new window or tab. Other offers may also be available.